Terms and Conditions

The Social Lead Agency
Effective Date:  November 1st, 2026

Welcome to The Social Lead Agency. These Terms and Conditions govern your use of our website and provide general terms for our social media marketing and management services.
In these Terms, “we,” “us,” and “our” refer to [insert legal owner or entity name], doing business as The Social Lead Agency. “You” and “your” refer to website visitors and clients.

1. Acceptance of Terms
By using our website, you agree to these Terms. If you do not agree, please discontinue use of the website.
To purchase services, you must be at least 18 years old and have authority to enter into an agreement on behalf of yourself or the business you represent.

2. Our Services
The Social Lead Agency provides services that may include:

• Social media management and content planning.

• Promotional graphics and short-form video content.

• Social media advertising and campaign management.

• Sales funnel development and marketing automation.

• Related digital marketing services.

Your selected services, deliverables, timelines, fees, and responsibilities will be described in a separate proposal, service agreement, or order accepted by both parties. If that agreement conflicts with these Terms, the separate agreement controls for those services.
Submitting an inquiry or requesting a consultation does not establish a client relationship or reserve services.

3. Pricing and Payments
Website prices are stated in U.S. dollars unless otherwise indicated. Final pricing depends on the services and scope agreed upon.
Payment amounts, due dates, deposits, and billing schedules will be disclosed before you purchase services. Recurring billing requires your authorization, with the billing frequency, renewal terms, and cancellation procedure disclosed before enrollment.
Advertising spend, stock assets, software subscriptions, domain names, and other third-party expenses are separate from agency fees unless expressly included in your agreement.
We may change prices for future purchases. Changes to existing services will follow the applicable client agreement.

4. Cancellations and Refunds
Cancellation notice requirements, minimum commitments, and refund eligibility will be stated in your service agreement or purchase terms before payment.
Cancellation does not automatically eliminate payment obligations for work already completed or approved third-party expenses already incurred. Any refund will be determined under the applicable agreement and law.
To request cancellation or discuss a billing concern, contact info@socialleadagency.

5. Client Responsibilities
Clients agree to provide accurate business information, necessary materials, timely feedback, and appropriate account permissions.
You confirm that you own or have permission to use materials you provide, including logos, photographs, videos, music, testimonials, and customer information.
You are responsible for verifying the accuracy of your business claims, offers, prices, and disclosures. We may decline content or instructions that appear unlawful, misleading, infringing, or contrary to platform policies.
Delays in receiving materials, access, or approvals may affect delivery and publication schedules. Revision limits and approval procedures will be specified in your service agreement.

6. Marketing Results
Marketing outcomes depend on factors including your offer, budget, audience, competition, customer follow-up, and platform changes.
Unless expressly stated in a separate written agreement, we do not guarantee specific follower counts, leads, sales, revenue, rankings, advertising approvals, or return on investment.
Testimonials, examples, and past results do not guarantee similar outcomes for another business.

7. Third-Party Platforms
Our services may involve platforms such as Facebook, Instagram, Google, Wix, and other third-party providers.
These providers operate independently and apply their own terms and policies. We do not control their outages, algorithm changes, pricing, account restrictions, advertising decisions, or discontinued features.
Your use of third-party services remains subject to their applicable terms. Our responsibility for managing an issue will be governed by your service agreement and applicable law.

8. Intellectual Property
Our website content, branding, graphics, and original materials are owned by or licensed to The Social Lead Agency. Except as permitted by law, you may not reproduce, sell, or distribute them without permission.
Ownership and permitted use of client deliverables, editable files, templates, and third-party assets will be specified in your service agreement.
You retain ownership of materials you provide and authorize us to use them as necessary to perform the agreed services. Use of your name, logo, or project results in our portfolio requires your permission.

9. Acceptable Website Use
You agree not to use this website to:

• Submit fraudulent, unlawful, or misleading information.

• Infringe another person’s rights.

• Upload malicious software or attempt unauthorized access.

• Interfere with website operation or security.

• Collect information through unauthorized automated methods.

We may restrict access when reasonably necessary to address misuse or protect the website.

10. Privacy and Communications
Our Privacy Policy explains how we collect, use, and handle personal information.
When you submit an inquiry, we may contact you to respond to your request. Submitting a form does not, by itself, authorize unrelated promotional emails or automated marketing texts. Where required, we obtain separate marketing consent.

11. Website Availability and Liability
We work to keep website information accurate and accessible, but do not warrant that the website will always be uninterrupted, error-free, or current.
To the extent permitted by law, the website is provided “as is” and “as available,” without implied warranties of merchantability, fitness for a particular purpose, or noninfringement.
To the extent permitted by law, we are not liable for indirect or consequential losses arising from website use. Nothing in these Terms excludes liability or limits rights that cannot legally be excluded or limited. Liability relating to paid services is addressed in the applicable service agreement.

12. Governing Law
These Terms are governed by Missouri law, without regard to conflict-of-law rules, subject to any mandatory protections available under applicable law.
Please contact us first regarding a concern so we can attempt to resolve it.

13. Changes to These Terms
We may update these Terms and will post the revised version with a new effective date. Material changes will be communicated as required by law.
Updates do not retroactively change an existing client agreement without the agreement or notice required by its terms and applicable law.

14. Contact Us
The Social Lead Agency
Email: info@socialleadagency.com
Website: socialleadagency.com